1. Who we are
This policy explains how Jasun Envirocare Plc collects, uses and protects your personal data when you use this website, place an order, or otherwise interact with us. We are the data controller responsible for your personal data.
You can contact us about privacy matters at sales@jfilters.com or by writing to Jasun Envirocare Plc, Riverside House, Parrett Way, Colley Lane Industrial Estate, Bridgwater, Somerset TA5 5LB.
2. Information we collect
We may collect and process the following:
- Account & contact details, name, company, email, phone and delivery/billing addresses.
- Order information, products purchased, quotes requested and order history.
- Payment information, processed securely by our payment providers; we do not store full card details.
- Website usage, pages visited and device information, collected via cookies and similar technologies.
3. How we use your information
We use your personal data to fulfil and deliver your orders, manage your account, provide customer support, meet our legal and accounting obligations, and, where you have agreed, to send you marketing. Our lawful bases include performance of a contract, our legitimate business interests, your consent, and compliance with legal obligations.
4. Marketing communications
We will only send you marketing emails, such as our newsletter, where you have opted in. Marketing consent is off by default. You can unsubscribe at any time using the link in any marketing email or by contacting us.
7. How long we keep it
We keep personal data only for as long as necessary for the purposes set out in this policy, including to satisfy legal, accounting or reporting requirements. Retention periods vary depending on the type of data and the reason we hold it.
8. Your rights
Subject to applicable law, you have the right to access, correct, erase or restrict the use of your personal data, to object to processing, and to data portability. To exercise any of these rights, please contact us using the details below.
9. Security
We use appropriate technical and organisational measures to protect personal data against unauthorised access, loss or misuse. While no online transmission is completely secure, we take reasonable steps to keep your information safe.
10. Contact & complaints
If you have questions about this policy or wish to make a complaint, contact us on 01278 452 277 or sales@jfilters.com. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.